Recently, Affordable was contacted by one of our long term clients. Like many businesses in Las Vegas, they were moving their offices. They have a working Panasonic system we sold them a few years ago, but there new office was already furnished with an NEC DS2000 system. They were interested in selling us back their old system and purchasing some additional phones and programming for the NEC system they would be using.  As always when moving a client to a new location, I like to do a survey of the new location first.  Upon my review, I noticed that the NEC system in the new location was actually a discontinued system.  Lucky for Affordable, we have great suppliers and they were able to find us the equipment we needed to make this system work to the client’s specifications.  However, we would not be able to guarantee we could provide hardware for this system in the future.

I felt it made more sense to just move the current Panasonic system they had then purchase new hardware for a discontinued system, so I prepared two estimates for the client. First, was to provide 5 new phones, an expansion card, and reprogram the NEC system.  The second estimate was to just move their current Panasonic system to their new location.  Because the second estimate was for labor only and no additional hardware was required it was less than half the cost of the other estimate.  Obviously, the client trusted our advice that spending more money to expand a discontinued system wasn’t a good solution for them and went with the less expensive estimate that we recommended.  We are happy to have the job and the client is happy that we provided them options and helped save them money.

This story portrays exactly what we are about at Affordable Communications Inc.  Of course we like to generate revenue so our business can thrive, but it is just as important that we provide our customers with the knowledge we have of the telecom industry, so we can help them choose the solution that is right for their business.